Shipping Information

Indonesia shipping policy obliged a phytosanitary certificate from the Quarantine service by the Ministry of Agriculture for every plant export to ensure all shipped plants are free of pests & diseases. We will provide Phytosanitary service for free for all of our plants.
NOTE: All inspections in destination country are the responsibility of the buyer.

Please submit your import permit to our email info@fishbuff.com or WhatsApp +62821-3871-8445.

Important

Buyer required to provide shipping instructions to comply with the regulations of the destination country, If the buyer does not, we will follow the standard procedure and the buyer has no right to sue of any problem occurs.

 

Shipping to the USA

Shipping over 12 pcs of plants to the USA required an import permit. If your plant order is above 12 pcs.
For more information for import permit details please go to this site : www.aphis.usda.gov
ETA: 6 - 10 days.

 

Shipping to Canada

The buyer is required to provide an import permit for shipping to Canada.
ETA: 6 - 14 days.

 

Shipping to the UK (and some European countries)

The buyer is required to provide a PEACH document (Procedure for Electronic Application for Certificates) from the UK government.
For more information please go to this site: www.gov.uk
ETA: 6 - 14 days.

 

Shipping to Europe

Many countries in Europe have different regulations, kindly take a look at your local authority for plant import information.
ETA: 6 - 14 days.

 

Shipping to Singapore

Shipping over 3 pcs required an import permit.
For more information for Import Permit details please go to this site: www.nparks.gov.sg
ETA: 7 days.

 

Shipping to Philippine

Shipping over 3 pcs required an import permit.
For more information for Import Permit details please go to this site: www.pntr.gov.ph
ETA: 10 days.

 

Shipping to Thailand

ETA: 5 days.
At a good rate, it can arrive in 1 day.

 

For other countries

Please check the customs or ministry of Agriculture policy in your country. We will Plant will assist you with this particular process.

 

Custom clearance

Some regions and country require taxes to be paid for custom clearance, the amount depends on the destination country. Customs will retain the plants if it is not fulfilled, please check & fulfill the request from the custom in your country which is usually sent by email.